CRUISE AWAY TO PARADISE WITHOUT LEAVING YOUR DIGITAL LIFE AT PORT.

Internet technology onboard cruise ships has come a long way… and with a few simple tips you can sit back and enjoy your Mai Tai knowing that you are still connected even if you are in the middle of the ocean.

DON’T LEAVE YOUR
DEVICES AT HOME

Pack that laptop, tablet and cell phone! You can sign onto cruise ship Internet from any device, and possibly even be logged into multiple devices at the same time using the same Internet plan. Check with your cruise line on specific functionality and features they offer to stay connected.
If you need to VPN into work, don’t forget to check with your IT department before sailing. And save your passwords in a safe place!

DON’T CHANGE YOUR SURFING HABITS

Brag about all the sunshine and palm trees by uploading some photos to Facebook. If you’re the more practical kind, maybe you need to check in at home to see how Fido is doing at the kennel. Or, maybe you took a longer cruise by ensuring you’d have email access for your boss to nag you.
EVERYONE CAN CONNECT ON THE HIGH SEAS.
Please note: Prices and plans will vary depending on the cruise line.

HOW MUCH IS INTERNET ONBOARD?

Cruise lines usually offer a few different packages to purchase Internet. Depending on your online needs, you will save money by purchasing a larger Internet package up front. Some cruise lines may offer “Pay as You Go” type packages. Other may charge an activation fee. Check with your cruise line for more details.

WHAT PLAN IS BEST FOR ME?

Data Billing Plans
Some ships will charge by the data you use and some will charge by the time you spend online. The information below helps you understand how much data you will need.
Each of the following options represent approximately 10 MB.
Minute Billing Plans
If you are on a cruise ship that offers minute billing, you will pay for how long you are online, not how much data you use. Your experience will be different based on the time of day you are online as you will be sharing the Internet with all passengers.

SMART ONLINE TIPS

TO GET THE MOST OUT OF YOUR CRUISE INTERNET PLANS, SIMPLY CHANGE A FEW SETTINGS ON YOUR DEVICE TO HELP WITH OVERALL EXPERIENCE:
  • Put your device in Airplane Mode and turn on your Wi-Fi.
  • Turn off automatic software updates, Photostream (iOS devices), background app refresh (iOS devices) and automatic app updates in Playstore (Android devices).
  • Disable automatic downloads of attachments and automatic backup and syncing to cloud-based services.
  • Limit streaming movies, music and videos.
  • To make a phone call, turn off Wi-Fi. (Roaming rates may apply. Please check with your carrier.)

HOW TO CONNECT ONBOARD

Connecting is simple. Once onboard:

INTERNET

Put your phone in Airplane Mode. Select the ship’s Wi-Fi network. Open a web browser and follow the instructions to connect online. YES, IT’S THAT EASY!
See Guest Services if you have issues opening the log in page.
Forgot to pack your laptop? Most ships have an Internet Cafe with desktops available, or check with the ship’s Guest Services.

CALLING

Take your phone out of Airplane Mode.
NOTE – International and roaming rates will apply. Check with your carrier before leaving.

HOW TO CONNECT AT SEA

There are no cell towers in the middle of the ocean so all communications rely on satellites located 20,000 miles up in space! This is a bit more expensive than your normal cellular or landline connection at home. So cruise lines are doing their best to make sure they have enough satellite bandwidth for passengers and crew to stay connected, as well as run ship-to-shore communications for important navigation data and updates.
When cruise ships are in port, some will connect to the terrestrial broadband network there, and you will see increased speeds compared to what you would experience at sea.
Sometimes you will have to be patient when your Internet speed at sea just isn’t like what you experience at home… the industry has come a long way and is still working on even newer technologies that make connecting at sea even better. Knowing how to connect “smart” given what is available today is the first step.

Out at sea, ships connect
to the Internet using
satellite technology.

Onboard, ships are
outfitted with Wi-Fi just
about everywhere these days.

In ports, ships connect to
a high-signal land-based
antenna.

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